Shipping  

1. Domestic shipping

a. We deliver orders from within Pakistan using reputable courier companies such as TCS, Leopards or a registered local/international courier service. We also deliver domestically using our own riders.

b. We will deliver your order to the address that you provide when placing the order on our website within 3 business days of placing the order. This timeline is only tentative and we shall not be liable for any delays arising out of any events outside our reasonable control.  

2. International shipping:  

a. We deliver orders outside of Pakistan using reputable courier companies such as FedEx, DHL, TCS or a registered international courier service.

b. We will deliver your order to the address that you provide when placing the order on our website within 7 – 10 business days of placing the order, however this might take longer due to circumstances outside of our control and we shall not be held liable for any such delays.

c. You may be required to pay customs, duties or other taxes upon receipt of goods received by you that have been shipped from Pakistan.

Complaints  

For any complaints or queries in relation to this website, our products or our service, you can contact us on this number +92 021 35877836 or on email maheenk.info@gmail.com We shall use our best endeavours to respond to your complaints or queries within 3 business days of receipt.  

In case of a complaint for any defective or incorrect product, you must ensure that you share proper and complete evidence of receiving an incorrect or defective product such as receipts, pictures and videos.

Cancellations 

You may cancel any order within 24 hours of placement. Post expiry of the aforementioned period, no cancellation requests shall be entertained by us.